Certifications

Our references - excellent in safety, service and transparency



We offer our customers a user-friendly, secure shopping experience with all-round service, transparency and customer support. As a particularly trustworthy and service-oriented online shop, Blitzhandel24 has therefore been awarded the industry's renowned certificates and seals. After extensive testing by various institutes, we can now call ourselves a certified TrustedShop as well as a CHIP Leading Shop and were awarded the independent EHI seal for service and trustworthiness. In the following you can find out the criteria according to which these awards are awarded and what advantages they offer you as a customer:

 

TrustedShop

Trusted_Badge
The Cologne-based company TrustedShops has been testing online shops for their trustworthiness and quality since 1999. Blitzhandel24 has passed the test of the different criteria around consumer protection, customer service, data security, price transparency and creditworthiness to the fullest satisfaction and thus belongs to the certified TrustedShops. Our customers can therefore rely on excellent service and optimum buyer protection. They can choose between many possible payment options for their purchase and benefit from a transparent, clear and easy-to-understand purchasing process, which is a prerequisite for TrustedShops. We inform our customers clearly and comprehensibly about the products offered, the scope of delivery and the costs. In many cases, we offer different packages for the software solutions offered, which have a different range of functions depending on the user's needs, which can then be optimally selected according to the requirements. Blitzhandel 24 offers a description of each product with an overview of the respective functions of the program as well as further information for which operating systems the respective software is suitable. The order process is - as usual for TrustedShops - transparent: We inform our customers about the right of withdrawal and can be reached by mail, live chat and by telephone via customer support. As IT experts, we place the highest value on data security, so that you can buy safely from us. Our price transparency offers you optimal comparison possibilities. In addition, our customers benefit from buyer protection, with which they can secure their purchases up to 20,000 euros.

To the Trusted Shop certificate with customer ratings


CHIP Leading Shops

CHIP Leading Shops
Awarded with the CHIP Leading Shops Seal we belong to the best and most trustworthy online shops in Germany. The CHIP Leading Shops certificate is awarded by Globis Consulting in cooperation with the renowned technology magazine CHIP. The criteria according to which this quality seal is awarded focus on the benefit for buyers. As far as security is concerned, it goes without saying that data transmission is encrypted - a prerequisite for every CHIP Leading Shop. Transparency and service are our priority: we offer our customers a secure, easy and consumer-friendly shopping process, as is usual for a CHIP Leading Shop. For each product, users can call up all essential information in a clearly structured manner. In addition, our customers can choose from a wide range of payment methods and benefit from various shipping options if the software cannot be downloaded directly via access code, which is the case with many of our products. For questions and feedback we offer telephone customer support in addition to our support with live chat on the website six days a week.

 

EHI certificate

EHIBadge
The EHI Retail Institute e.V. is a research and educational institute for the retail industry that tests shops for customer friendliness and security by means of test orders and test calls as well as by checking all legal information obligations. Blitzhandel24 has passed the test of all EHI criteria, so that we are one of the certified shops with EHI seal. Since the criteria for the EHI certificate are constantly being developed, an annual review of the certified shops takes place. As a customer, you can always rely on very good data protection, excellent customer service and a pleasant, transparent ordering process.

To the EHI certificate for lightning trade24

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