Our references- excellent in security, service and transparency

We offer our customers a user-friendly, secure shopping experience with all-round service, transparency and customer support. As a particularly trustworthy and service-oriented online store, Blitzhandel24 has therefore been awarded the renowned certificates and seals of the industry. After extensive testing by various institutes, we may thus call us, among other things, as a certified TrustedShop, as well as CHIP Leading Shop and were awarded the independent EHI seal for service and trustworthiness. According to which criteria these awards are given and what advantages this offers you as a customer, you can find out in the following:

TrustedShop

The Cologne-based company TrustedShops has been testing online stores for their trustworthiness and quality since 1999.
Blitzhandel24 has passed the test of the various criteria around consumer protection, customer service, data security, price transparency and creditworthiness to the fullest satisfaction and thus belongs to the certified TrustedShops.

Our customers can therefore rely on excellent service and optimal buyer protection. They can choose between many possible payment options for their purchase and benefit from a transparent, clear and easy to understand purchase process, as is a prerequisite for TrustedShops.

We inform our customers clearly and understandably about the offered products, the scope of delivery and the costs. For the offered software solutions we offer in many cases different packages, which have a different range of functions depending on the user needs, which can then be selected optimally according to the needs.
For each product offered there is a description on Blitzhandel24 with the overview of the respective functions of the program as well as further information for which operating systems the respective software is suitable.

The ordering process is - as usual for TrustedShops - transparent: We point out the right of withdrawal to our customers and are available by mail, live chat and by phone via customer support.

As IT experts, we place the highest value on data security so that you can shop with us safely. Our price transparency offers you optimal comparison possibilities. In addition, our customers benefit from buyer protection, which allows them to secure their purchases up to 20,000 euros.

To the Trusted Shop certificate with customer ratings

CHIP Leading Shops

Awarded with the CHIP Leading Shops seal, we are one of the best and most trustworthy online stores in Germany.

The CHIP Leading Shops certificate is awarded by the company Globis Consulting in cooperation with the renowned technology magazine CHIP.

The criteria according to which this quality seal is awarded focus on the benefits for shoppers.

In terms of security, it goes without saying that data transmission is encrypted - a prerequisite for every CHIP Leading Shop.

In addition, transparency and service are a priority for us: we offer our customers a secure, easy and consumer-friendly shopping process, as is customary for a CHIP Leading Shop. Users can clearly access all essential information about each product.

In addition, our customers can choose from a wide range of payment methods and benefit from various shipping options.

For questions and feedback, we offer customer support by phone six days a week in addition to our support with live chat on the website.

The following criteria were taken into account in the result:

• Transparency & Security
• Conditions & Service
• User-friendliness
• Product information & presentation
• Mobile usability

EHI Certificate

The EHI Retail Institute e.V. is a research and educational institute for the retail industry, which tests stores for customer friendliness and security by means of test orders and test calls, as well as checking all legal information requirements.

Blitzhandel24 has passed the test of all EHI criteria, so we are one of the certified stores with EHI seal.

Since the criteria for the EHI certificate are constantly being developed, an annual review of the certified stores takes place. This means that you as a customer can always rely on very good data protection, excellent customer service and a pleasant, transparent ordering process.

To the EHI certificate for Blitzhandel24

Computer Bild / Statista - Trend Shop 2021

The competition in Internet retailing is huge. In Germany alone, more than 100,000 online stores vie for customers' favor. So it's damn difficult for individual providers to stand out from the crowd and win new customers. But there are those retailers who stand out from the rest and are growing faster than the competition. And this economic success is not only pleasing for the operators and their employees, but also for you as a potential customer. Because when a company grows particularly strongly, it's a very sure sign that it's doing some things better than its competitors. There, on your next shopping tour through the net, you will probably find exactly the selection, the quality or the prices that you have always wanted.

The online stores with the greatest growth

But which online stores are they? COMPUTER BILD, in cooperation with the renowned market research institute Statista, has identified these up-and-comers of the year and awarded 750 Trend Shops 2021. These are the online stores whose access figures and sales have grown the most in the past two years and are therefore fully in line with the trend. They have attracted people's attention, convinced them with their offering, and skillfully expanded it. After all, this is the only way to attract new customers and retain regular customers who shop again and again. Whether you're looking for a spare part for your broken dishwasher, an unusual outfit or an original gift - you're guaranteed to find what you're looking for at Trend Shops 2021. Here you can get simply everything - from fishing hooks to twin strollers. The retailers are divided into eight product categories, which help you find the right supplier more quickly. You can use the lists on the following pages as a valuable guide through the confusing jungle of online stores. And maybe you'll even discover your own personal favorite store and help it grow even faster.

COMPUTER BILD tests so extensively

Together with the market research institute Statista, COMPUTER BILD identified the online stores that have recorded extraordinary growth over the past two years. In total, the test field included more than 100,000 German-language providers. Marketplace sellers, portals for commercial customers and stores that exclusively offer digital goods, subscriptions or contracts were not included. In addition, the retailers had to show relevant sales and online traffic in the past two years. The stores were evaluated according to the criteria of sales, visitor numbers and technical quality.

Servicevalue from "Die Welt

ServiceValue is an innovation leader in empirical market, organizational and social research. They deliver scientifically reliable results from customer and employee surveys and conduct market-relevant benchmark studies. Survey methods that are tailored to the specific needs and optimal sample sizes increase efficiency and at the same time provide economic relief for follow-up processes.

Under the umbrella of ServiceValue GmbH, they have assembled a team of experts that can look back on many years of analysis and consulting work and a large number of personal reference projects for companies in all industries.

All employees have a sound knowledge of empirical social research methods as well as a solid background in business psychology for measuring, analyzing and developing service quality. The employees contribute their know-how to the three teams Consulting, Market Research and Human Resources & Organization.

A total of 1,492 companies from 93 industries were surveyed in the online purchasing sector, with Blitzhandel24.de being No.1 in the software sector.

The average value is calculated by questioning, the customers can evaluate as follows:
very contently (1)
contently (2)
neither (3)
rather not contently (4)
dissatisfied (5)
and/or cannot I judge (-)

To the evaluation