right of withdrawal
Cancellation policy & cancellation form
Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:
A. Cancellation policy
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day of the conclusion of the contract.
To exercise your right of revocation, you must inform us (MSOfficehandel UG (haftungsbeschränkt), Jahnstr. 1, 31162 Bad Salzdetfurth, Germany, Tel.: +49 5064 6924942, E-Mail: [email protected]) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this contract.
You can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your choice of a different method of delivery to the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the date on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
Expiry of the right of withdrawal
The right of revocation expires prematurely if we have begun to execute the contract after you have expressly agreed that we will begin to execute the contract before the end of the revocation period and you have confirmed to us that you are aware that you will lose your right of revocation by giving your consent to begin executing the contract.
B. Form for withdrawal
If you want to cancel the contract, please fill out this form and send it back.
MSOfficehandel UG (haftungsbeschränkt)
31162 Bad Salzdetfurth
E-mail: [email protected]
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) ____________________
Name of the consumer(
Address of the consumer(s)
Signature of the consumer(s) (only in the case of communication on paper)
(*) Delete as applicable